Refund Policy

We aim to be fair, transparent, and flexible with cancellations and refunds.

​

Guest Cancellations

​

• More than 14 days before the tour: full refund

• 7–14 days before the tour: 50% refund

• Less than 7 days before the tour: non-refundable

• No-shows are non-refundable.

​

Cancellations by Us

​

If we cancel due to weather, safety concerns, or unexpected circumstances, you may choose:

• A full refund, or

• Transfer to another available tour date

​

Rescheduling

​

You may request to change your booking to another available date up to 7 days before the tour.

​

Non-Refundable Items

​

• Processing fees from payment platforms

• Third-party activities included in specific tours (where stated)

​

How to Request a Refund

​

Contact us via email  with your booking details. Refunds are processed to the original payment method.